Terms of Service
Last updated: December 15, 2024
Contact Information
Cipher
88 Market Street, #28-01
Singapore 048948
Email: info@ciph-er.com
Phone: +65 6223 4817
Agreement to Terms
These Terms of Service govern your use of the Cipher website and the services we provide. By accessing our website or engaging with our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.
We reserve the right to update or modify these Terms of Service at any time. Your continued use of our services after changes are posted constitutes acceptance of the updated terms.
Services We Provide
Cipher provides arcade game development services, including but not limited to:
- • Custom arcade game development for various markets
- • Security implementation and anti-cheat solutions
- • Payment system integration for arcade deployments
- • Regional adaptation and market-specific customization
- • Consultation and technical support services
Our services are provided on a project basis, and specific terms for each engagement will be outlined in separate agreements or contracts.
Acceptable Use Policy
When using our website and services, you agree to:
Permitted Uses
- • Use our services for legitimate business purposes
- • Provide accurate and truthful information in all communications
- • Respect intellectual property rights and confidentiality obligations
- • Comply with all applicable laws and regulations
Prohibited Activities
- • Using our services for any unlawful or fraudulent purpose
- • Attempting to gain unauthorized access to our systems or networks
- • Transmitting viruses, malware, or other harmful code
- • Interfering with or disrupting our services or servers
- • Impersonating any person or entity or misrepresenting your affiliation
- • Harvesting or collecting information about other users without consent
Account and Access Terms
Account Creation
While most areas of our website are accessible without an account, certain services may require registration. When creating an account, you must:
- • Provide accurate, current, and complete information
- • Maintain and promptly update your account information
- • Be at least 18 years of age or have parental consent
- • Keep your login credentials secure and confidential
Account Security
You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other security breach. We are not liable for any loss or damage arising from your failure to protect your account credentials.
Account Suspension and Termination
We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.
Service Availability and Modifications
Website Uptime and Maintenance
While we strive to provide continuous access to our website, we do not guarantee uninterrupted availability. Our website may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
Service Updates
We may update, enhance, or modify our services from time to time. These changes may affect the features, functionality, or availability of our services. We will make reasonable efforts to notify users of significant changes, but we are not obligated to do so.
Geographic Restrictions
While we serve clients globally, certain services may not be available in all geographic locations. We reserve the right to limit the availability of our services based on geographic, legal, or business considerations.
Intellectual Property Rights
Our Intellectual Property
All content on our website, including text, graphics, logos, images, software, and design elements, is the property of Cipher or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.
Client Content and Ownership
For project-specific work, ownership of deliverables will be defined in separate project agreements. Generally:
- • Custom work created specifically for clients may be transferred upon full payment
- • We retain rights to our proprietary tools, frameworks, and methodologies
- • Portfolio rights may be negotiated in project agreements
License to Use Website
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal or business purposes in accordance with these Terms of Service. This license does not include the right to download, copy, or redistribute our content except as necessary for normal website browsing.
Payment and Billing
Payment terms for our services will be specified in individual project agreements or quotes. General payment principles include:
- • All prices are quoted in US Dollars unless otherwise specified
- • Payment terms and schedules will be outlined in project agreements
- • Late payments may incur interest or result in service suspension
- • Refund policies will be specified in individual agreements
- • You are responsible for all taxes associated with your use of our services
Confidentiality
We respect the confidentiality of information shared during business discussions and project work. Both parties agree to:
- • Protect confidential information shared during the course of business
- • Use confidential information only for the intended purpose
- • Not disclose confidential information to third parties without consent
For sensitive projects, separate Non-Disclosure Agreements may be executed to provide additional protection.
Disclaimers and Limitations
Service Disclaimer
Our services are provided on an "as is" and "as available" basis. While we strive for excellence, we make no warranties or representations about the accuracy, reliability, or completeness of our services. We do not guarantee specific outcomes from our development services, as results depend on various factors including deployment context and market conditions.
Limitation of Liability
To the maximum extent permitted by law, Cipher shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, even if we have been advised of the possibility of such damages. Our total liability for any claims related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim.
Third-Party Services
Our services may integrate with or rely on third-party technologies, platforms, or services. We are not responsible for the performance, availability, or conduct of third-party services. Any issues with third-party services should be addressed directly with the respective providers.
Indemnification
You agree to indemnify, defend, and hold harmless Cipher, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorney fees) arising from your use of our services, your violation of these Terms of Service, or your violation of any rights of another party.
Governing Law and Dispute Resolution
These Terms of Service shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.
Any disputes arising from these terms or our services shall first be attempted to be resolved through good faith negotiations. If negotiations fail, disputes shall be resolved through arbitration in Singapore in accordance with the Singapore International Arbitration Centre rules.
Severability
If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
Entire Agreement
These Terms of Service, together with our Privacy Policy and any project-specific agreements, constitute the entire agreement between you and Cipher regarding the use of our services and supersede all prior agreements and understandings.
Questions About These Terms
If you have any questions about these Terms of Service, please contact us: