Privacy Policy
Last updated: December 18, 2024
Contact Information
Cipher
88 Market Street, #28-01
Singapore 048948
Email: info@ciph-er.com
Phone: +65 6223 4817
Our Commitment to Your Privacy
At Cipher, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We are committed to protecting your personal data and ensuring transparency in our data practices.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.
Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- • Fill out contact forms or inquiry forms on our website
- • Subscribe to our newsletter or communications
- • Request quotes or information about our services
- • Communicate with us via email or phone
This information may include your name, email address, phone number, company name, and any other details you choose to provide in your messages to us.
Automatically Collected Information
When you visit our website, certain information about your device and browsing behavior is automatically collected, including:
- • IP address and geographic location
- • Browser type and version
- • Operating system and device information
- • Pages visited and time spent on our website
- • Referring website or source that brought you to our site
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activity. For detailed information about our use of cookies, please see our Cookie Policy.
How We Use Your Information
We use the information we collect for various purposes, including:
Service Provision and Communication
To respond to your inquiries, provide information about our services, process your requests, and communicate with you about projects or opportunities.
Website Improvement
To analyze how visitors use our website, identify areas for improvement, and enhance user experience through better navigation and content.
Marketing and Communications
To send you relevant information about our services, industry insights, and updates (only if you have consented to receive such communications).
Legal Compliance and Protection
To comply with legal obligations, protect our rights and interests, prevent fraud, and ensure the security of our website and services.
Legal Basis for Processing
We process your personal data based on your consent, contractual necessity, legal obligations, and our legitimate business interests in providing and improving our services.
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
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Service Providers: We may share information with third-party service providers who perform services on our behalf, such as website hosting, analytics, email delivery, and customer support. These providers are bound by confidentiality obligations.
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Business Partners: With your consent, we may share information with business partners for collaborative projects or opportunities that may be of interest to you.
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Legal Requirements: We may disclose your information if required by law, regulation, legal process, or government request, or to protect our rights, property, or safety.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
How We Protect Your Information
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Data Encryption
We use encryption protocols to protect data transmitted between your browser and our servers.
Access Controls
We limit access to personal information to authorized personnel who need it for legitimate business purposes.
Regular Monitoring
We regularly monitor our systems for potential vulnerabilities and security incidents.
Secure Storage
We store personal data on secure servers with appropriate safeguards in place.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to maintain robust protective measures.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on:
- • The nature of the information collected
- • The purposes for which it was collected
- • Legal and regulatory requirements
- • Our legitimate business interests
When we no longer need your personal information, we will securely delete or anonymize it.
Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
Right to Access
You have the right to request access to the personal information we hold about you and receive a copy of that information.
Right to Rectification
You have the right to request correction of inaccurate or incomplete personal information we hold about you.
Right to Erasure
You have the right to request deletion of your personal information, subject to certain legal exceptions.
Right to Data Portability
You have the right to receive your personal information in a structured, commonly used format and transmit it to another organization.
Right to Object
You have the right to object to certain types of processing of your personal information, including processing for direct marketing purposes.
Right to Withdraw Consent
Where we process your personal information based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information from our systems.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country.
When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
This Privacy Policy applies only to information collected through our website and does not apply to information collected by third parties.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We will respond to your inquiries and requests in accordance with applicable data protection laws.